Privacy Policy (myconcurrence.com)

Effective Date: February 9, 2026
Last Updated: February 9, 2026

myconcurrence.com (“Concurrence,” “we,” “us,” or “our”) operates the website myconcurrence.com, mobile applications, and related services (collectively, the “Service”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

If you have any questions, contact us at: contact@myconcurrence.com

1. Information We Collect

A. Information You Provide

We may collect information you provide directly to us, including:

• Account information (email address, username, password — stored securely as hashed values)
• Profile information you choose to provide
• Support communications and feedback
• Content you upload or create (messages, images, profile photos, etc.)
• Security verification data (such as email-based authentication codes)

B. Information Collected Automatically

When you use the Service, we may automatically collect:

• IP address
• Device type and operating system
• Browser or app version
• Usage activity (pages visited, features used, timestamps)
• Crash reports and performance metrics

C. Communications Data (If Messaging / Voice / Video Features Are Used)

Depending on Service usage, we may process:

• Messaging metadata (sender, receiver, timestamp)
• Message content where required to deliver the Service
• Call session metadata (participants, call duration, connection quality)

Voice and video may be transmitted peer-to-peer when possible, with relay services used only when necessary to maintain connectivity.

We do not sell private communications data.

D. Engagement, Rewards, or Participation Scoring (If Enabled)

If the Service includes scoring, engagement, or rewards features, we may process activity signals such as participation events or interactions to calculate scores or rewards.

E. Third-Party Information Sources

If you choose to use third-party login or integrations, we may receive limited account data from those providers (such as name and email address).

2. How We Use Information

We use collected information to:

• Provide and operate the Service
• Authenticate users and secure accounts
• Detect fraud, abuse, and security threats
• Improve performance and develop new features
• Provide customer support
• Comply with legal obligations

3. Legal Bases for Processing (Where Applicable)

Where required by law, we process personal data under:

• Contract performance (to provide the Service)
• Legitimate interests (security, improvement, reliability)
• Consent (optional features or marketing where applicable)
• Legal obligations

4. How We Share Information

We may share information only in the following circumstances:

• Service Providers: We use trusted vendors for infrastructure, hosting, monitoring, analytics, and support. They are contractually required to protect your data.
• Legal Compliance: We may disclose information when required by law or valid legal process.
• Business Transfers: If Concurrence is involved in a merger, acquisition, or asset sale, information may transfer as part of that transaction.
• With Your Direction: We may share information when you explicitly request or authorize it.

We do not sell personal information without consent.

5. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Maintain login sessions
• Store preferences
• Improve performance and reliability
• Support security protections

You can control cookies through your browser settings. Some cookies are required for core functionality.

6. Data Retention

We retain information only as long as necessary to:

• Provide the Service
• Meet legal and compliance requirements
• Maintain security and operational reliability

Backup systems may retain data for limited periods.

7. Security

We implement industry-standard security measures including:

• Encryption in transit (TLS)
• Secure password hashing
• Access controls and monitoring
• Logging for audit and security purposes

No system is perfectly secure, but we continuously improve safeguards.

8. Your Privacy Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict or object to certain processing
• Request data portability
• Withdraw consent where applicable

To exercise rights, contact: contact@myconcurrence.com

9. Children’s Privacy

The Service is not intended for children under 13 (or applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children.

10. International Data Transfers

If you access the Service outside the United States, your information may be processed in the United States or other jurisdictions where our service providers operate.

11. Third-Party Services and Links

The Service may link to third-party services. Their privacy practices are governed by their own policies. We are not responsible for third-party privacy practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date.

13. Contact Information